General FAQ


What are your hours and locations?

Dispensary 33 has two locations, Andersonville and West Loop!
Our Andersonville location serves both medical patients and recreational customers. Our West Loop location serves ONLY recreational customers. We offer 20% off for out-of-state medical card holders at our West Loop location.

**Andersonville Address: **5001 N Clark St., Chicago, IL 60640 Hours: 9am – 9pm, every day

West Loop Address: 1152 W Randolph St., Chicago, IL 60607 Hours: 10am – 10pm, every day

What payment methods do you accept?

Cash

Debit ($500 limit) On-site ATM fee is $2.50.

Aeropay No fees, no limits

**NOTE: **We do not accept credit or pre-paid cards.

How much cannabis can I purchase at Dispensary 33?

ILLINOIS RESIDENTS:

  • Flower: 60g
  • Concentrate: 10g
  • Edibles: 1000mg

OUT OF STATE:

  • Flower: 30g
  • Concentrate: 5g
  • Edibles: 500mg

If you live in Illinois but still use an out-of-state ID, you will be able to purchase the out-of-state limit.

Illinois medical cannabis cardholders can purchase up to 2.5 ounces of cannabis (70.87g) every two weeks.

For more information on how much cannabis you can purchase in Illinois, check out our blog post!

Who can purchase recreational cannabis?

Anyone with a valid 21+ government issued photo ID can purchase recreational cannabis in Illinois. This includes out-of-state IDs or passports! Just make sure your ID is up to date and not expired.

Where can I consume cannabis in Illinois?

Anyone 21+, or any medical patient may consume cannabis at their home, in their backyard, back porch or private residence, out of public view. However, landlords and property owners can ban consumption at their discretion.

The full answer is more complex, though. Read our post on everywhere you can and can’t consume cannabis in Illinois.

What's the difference between medical and recreational cannabis?

Products are the same for medical patients and recreational consumers. The only difference between recreational and medical cannabis products is the tax amount. Note: All taxes are included in the prices listed on our menu.

Medical cardholders pay a 2.25% pharmaceutical tax while recreational customers pay the following total tax rates in Chicago:

  • 26.25% on flower
  • 36.25% on edibles
  • 41.25% on cartridges and concentrates

Medical cannabis is only available at Dispensary 33 Andersonville. Recreational cannabis is available at both our Andersonville and West Loop locations.

What will be for sale?

We have a live menu and carry a range of the highest quality cannabis products available in Illinois, including dry flower, pre-rolled joints, edibles, vape pens, concentrates, topicals, sublinguals and more. If you don’t see your favorite item, check back later in the week to view our updated inventory!

BROWSE ANDERSONVILLE MENU BROWSE WEST LOOP MENU

I have two different accounts. Can I merge the accounts and my points?

Accounts can be merged in store or by contacting us at mj@dispensary33.com.

Do You Have a Rewards Program?

Yes! Our tiered loyalty program, The Plug, gives you more back the more you spend—starting with 6% back in points and climbing up to 9% for our top-tier shoppers. Earn points on every dollar, unlock higher earning rates as you go, and redeem your points anytime—no minimums. Plus, your points stay active for 180 days from your last purchase, so you’ve always got something to spark your next visit.

More about Rewards

I'm having an issue with a product I purchased at Dispensary 33. How can I return this item?

Due to Illinois state law, we cannot accept returns or exchanges. If you’re having an issue with a product you purchased at Dispensary 33, please bring in the product and a valid ID. If you do NOT have an account, please bring the product, valid ID, and receipt of your purchase.

Store managers will be able to confirm your purchase, confirm the product issue, and we will be able to issue a credit memo of the cost of the product onto your account that you can use on your next purchase!

Where can I park at Dispensary 33?

ANDERSONVILLE: There is plenty of street parking on Clark St., Argyle St., and other nearby side streets. Do not park in the lot across the street from Dispensary 33 or your car will be towed.

WEST LOOP: At our West Loop Dispensary there are a limited number of free parking spots in front of the Dispensary entrance in addition to street parking on Racine Ave. and Randolph St.

Where can I find you on social media?

You can find us on all social platforms! Follow us and stay in the loop on Instagram, Facebook, and Twitter. Sign up for the Dispensary 33 newsletter to keep up with news + sales.

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Medical FAQS

How much cannabis can I purchase as a medical patient? 

Illinois medical cannabis patients can purchase up to 2.5 ounces of cannabis within a 14-day period.  

Need a higher allotment? You may be able to request a waiver to increase your allotment. A certifying healthcare professional must submit the request through the State’s online system, and the increase must be approved by the State. 

Access the Illinois Medical Cannabis Patient Portal

I have a medical cannabis card from another state. Can I purchase medical cannabis in Illinois?

No. Illinois medical cannabis purchases are limited to patients registered with the Illinois Medical Cannabis Patient Program and eligible caregivers. 

However, if you’re 21 or older and have a valid government-issued ID, you can purchase cannabis through the adult-use program. 

**At Dispensary 33, we also offer 20% off for out-of-state medical patients. **

Shop D33

What do “MQP,” “QP,” and “CG” mean? 

These abbreviations refer to different types of medical cannabis program participants: 

MQP = Minor Qualifying Patient 

QP = Qualifying Patient 

CG = Caregiver 

A caregiver is designated to assist a qualifying patient with their medical cannabis program and purchases. 

Can an 18-year-old patient come into the dispensary with their caregiver? 

Yes. An 18-year-old patient may enter the dispensary with their caregiver if they have an adult-use medical cannabis card with a QP number. 

For entry requirements and assistance, please contact an AIC (Agent in Charge) when you arrive. Patients meeting this requirement should enter through the designated side vestibule entrance. 

What can patients under 21 purchase? 

Customers under 21 are subject to additional purchasing restrictions. 

Patients who are 18 or older and registered as adult medical cannabis patients may purchase medical cannabis in accordance with Illinois medical cannabis program rules. 

Customers under 21 who are not registered medical cannabis patients are limited to the products permitted under Illinois law. 

If you have questions about what you are eligible to purchase, our team can help. 

How many caregivers can a patient have? 

An adult qualifying patient can have up to three designated caregivers. 

For patients under 18, at least one designated caregiver must be the patient’s biological parent or legal guardian. Illinois allows minor patients to have up to three designated caregivers. 

Caregivers must meet Illinois eligibility requirements, including age and residency requirements. 

How many patients can a caregiver assist? 

A designated caregiver may be registered to assist one qualifying patient at a time. 

Who can I contact with questions about my medical cannabis application or allotment? 

For questions about your Illinois Medical Cannabis Patient Program application, registration, or allotment, you can contact the Illinois Department of Public Health directly: 

DPH.medicalcannabis@illinois.gov 

You can also reach the Medical Cannabis Patient Program at 1-855-636-3688, Monday–Friday, 9 a.m.–4 p.m. 

Recreational

Do I need an account to purchase recreational cannabis?

No BUT when you sign up for an account you automatically start earning rewards. Use your points at any Spark’d Dispensary or Dispensary 33 location.

Still have a question?

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